Love me, Love my Dog, Love my Brand – Getting customer-intimate in the 21st Century
“Branding needs to be less about broadcasting (one-way communication of adverts, jingles, billboards, packaging) and more about conversation (two-way communication with the people that use the brand).”– Nicholas Runnalls These words come from an article that appeared in last year’s edition “But Can Your Brand Hold a Conversation?” Direct marketing has always sought to have [...]




